Kerafen Terms, Website Rules & Communication Policy
These terms explain the conditions that apply when visiting, browsing, or using the Kerafen website. By continuing to access the site, you acknowledge and agree to follow the terms described below. If you do not agree with these conditions, you should stop using the website.
About This Website
The Kerafen website provides information about the Kerafen topical nail care formula, purchasing resources, customer assistance, and related services.
Website content, features, or availability may be updated, changed, suspended, or removed when necessary without prior notice.
Who May Use the Website?
The Kerafen website and purchasing services are intended for adults aged 18 or older. By using the site or placing an order, you confirm that you meet this age requirement.
Ownership of Website Content
Text, product information, graphics, images, logos, designs, and other original materials displayed on the Kerafen website are protected by applicable intellectual property laws.
Unless permission has been provided, website materials may not be copied, republished, modified, distributed, or used commercially.
Rules for Responsible Website Use
Visitors must use the Kerafen website only for lawful purposes. You may not:
– Attempt to access restricted areas, accounts, servers, or systems without authorization
– Introduce viruses, malware, or other harmful technology
– Disrupt website functionality, performance, or security
– Copy or distribute protected content without authorization
– Use the website for fraudulent or unlawful activities
Activities that threaten the website, its customers, or its services may result in restricted access or other appropriate action.
Product & Health Information
Information about Kerafen, its ingredients, nail care benefits, and suggested use is provided for general educational and informational purposes.
Kerafen is a topical nail care product, and individual experiences may differ. Website content should not be considered a substitute for professional medical advice, diagnosis, or treatment.
Always follow the product instructions. If you have an existing medical condition, sensitive skin, allergies, or concerns about a nail or skin condition, consider speaking with a qualified healthcare professional before use.
Privacy & Personal Information
Your interaction with the Kerafen website is also subject to our Privacy Policy. It explains how personal information may be collected, used, stored, and protected when you browse the website, place an order, or communicate with customer service.
Reviews, Comments & Submitted Content
If the website allows customers to submit reviews, comments, questions, or other material, users are responsible for the content they provide.
Submitted material must not be unlawful, misleading, abusive, infringing, or harmful to other users or third parties. Kerafen reserves the right to review or remove inappropriate content where permitted.
Website Availability & Liability
We aim to keep the Kerafen website accurate, secure, and accessible, but uninterrupted or error-free operation cannot be guaranteed.
To the extent permitted by applicable law, Kerafen is not responsible for indirect, incidental, or consequential losses resulting from website interruptions, third-party services, technical problems, or reliance on general website information.
Updates to These Terms
These Terms may be revised periodically to reflect changes to the website, business practices, or applicable requirements.
Updated terms become effective when published on this page unless otherwise stated. Continued use of the website after an update indicates acceptance of the revised terms.
Kerafen Email & Anti-Spam Standards
Kerafen is committed to responsible and permission-based email communication. Promotional messages are intended for customers or subscribers who have requested communications or otherwise provided appropriate consent.
Marketing emails will:
✓ Clearly identify Kerafen as the sender
✓ Use relevant and accurate subject lines
✓ Provide information related to Kerafen or applicable offers
✓ Include an accessible unsubscribe option
Users who no longer wish to receive promotional emails can use the unsubscribe link included in eligible messages. Requests will be processed as promptly as reasonably possible.
Suspected unwanted or incorrectly delivered Kerafen emails can be reported to customer support.
Questions About Kerafen or These Terms?
For questions about these Terms, the Kerafen formula, an existing order, shipping, tracking, returns, or refunds, contact:
📧 Email: support@kerafen.com
📞 Phone: +1 (302) 200-3480
Customer support typically responds within 24–48 business hours.
Kerafen 60-Day Purchase Guarantee
Eligible Kerafen purchases are protected by a 60-Day Money-Back Guarantee. Customers seeking a return or refund should contact support and follow the applicable Kerafen Returns & Refund Policy.